Ko‘p so‘raladigan savollar

Yuklab olingan Psiphon nusxasi ishonchliligini tekshiring

Mendagi Windows uchun Psiphon nusxasi ishonchlimi?

Psiphonning Windows versiyasi hech qachon o‘rnatish paketi ko‘rinishida tarqatilmaydi. Psiphonning har bir Windows nusxasi – Psiphon Inc. raqamli imzosiga ega binar fayldir (“.exe”). Windows ushbu imzoni dastur ishga tushirilishida avtomatik tekshiradi. Shuningdek, siz o‘zingiz dastur imzosini ishga tushirishdan aval tekshirishingiz mumkin, buning uchun fayl xususiyatlarini oching va raqamli imzolar bandiga kiring. Batafsil axborot tugmasi bosilganda Psiphon Inc. ochiq sertifikatining SHA1 raqamli imzosi ko‘rinadi.

The flow of dialog boxes required to find the certificate thumbprint for Psiphon for Windows

For the certificate valid for the period 2020-09-09 to 2023-11-02 the SHA1 thumbprint is:

07 89 b3 5f d5 c2 ef 81 42 e6 aa e3 b5 8f ff 14 e4 f1 31 36

Muddati 2017-07-05 dan 2020-10-03 gacha yaroqli sertifikatning SHA1 imzosi:

89 fd cd 09 65 f4 dd 89 2b 25 7c 04 d5 b4 14 c7 ac 2b 5f 56

Muddati 2014-05-08 dan 2017-09-06 gacha yaroqli sertifikatning SHA1 imzosi:

9b a0 bd 1c e4 ca f6 20 41 0d 46 47 ae 40 b0 7c 83 c7 31 99

Muddati 2012-05-21 dan 2014-07-30 gacha yaroqli sertifikatning SHA1 imzosi:

84 c5 13 5b 13 d1 53 96 7e 88 c9 13 86 0e 83 ee ef 48 8e 91

Muddati 2011-06-16 dan 2012-06-21 gacha yaroqli sertifikatning SHA1 imzosi:

8f b7 ef bd 20 a9 20 3a 38 37 08 a2 1e 0a 1d 2e ad 7b ee 6d

Psiphonning Windows versiyasi o‘zini avtomatik yangilaydi, bu jarayonda har bir yangilanma haqiqiyligini avtomatik tekshiriladi.

Mendagi Psiphonning Android nusxasi ishonchlimi?

OGOHLANTIRISH: Yaqinda Android ilovalarida aniqlangan zaiflik kriptografik kalitini buzmasdan ilova kodini o‘zgartira oladi. Biz foydalanuvchilarga bu yerda ko‘rsatilgan Google ilovalar tekshiruvini yoqib olishlarini tavsiya qilamiz.

Android tizimidagi har bir Psiphon mijoz-dasturi Android APK (“.apk”) fayli ko‘rinishida tarqatiladi va Psiphon Inc. tomonidan raqamli imzolangan bo‘ladi. Psiphon Inc. sertifikatining ochiq kaliti quyidagicha bo‘ladi:

Owner: CN=Psiphon Inc., OU=Psiphon Inc., O=Psiphon Inc.,
L=Unknown, ST=Unknown, C=CA
Issuer: CN=Psiphon Inc., OU=Psiphon Inc., O=Psiphon Inc.,
L=Unknown, ST=Unknown, C=CA
Serial number: 349480e5
Valid from: Fri Jun 01 12:04:42 EDT 2012 until: Tue Oct 18 12:04:42 EDT 2039
Certificate fingerprints:
MD5:  BB:08:CD:91:22:FC:EB:17:1A:4A:3B:90:65:CE:2E:58
SHA1: 49:2C:3A:49:20:F3:6B:AE:95:90:EB:69:A6:36:E9:88:A7:41:7A:95
SHA256: 76:DB:EF:15:F6:77:26:D4:51:A1:23:59:B8:57:9C:0D:
7A:9F:63:5D:52:6A:A3:74:24:DF:13:16:32:F1:78:10
Signature algorithm name: SHA256withRSA
Version: 3

APK fayl haqiqiyligi (1) arxivdan sertifikatni chiqarib olish va raqamli kalitlarini tekshirish, yoki (2) APK o‘z sertifikati bilan imzolanganligini tekshirish orqali tasdiqlanadi. Masalan, Unix va Java buyruqlar qatori vositalaridan foydalanish orqali:

$ unzip -p PsiphonAndroid.apk META-INF/PSIPHON.RSA | keytool -printcert
$ jarsigner -verbose -verify PsiphonAndroid.apk

Android tizimida Psiphon o‘zini avtomatik yangilaydi, yangilanish jarayonida har bir yangilanma haqiqiyligi avtomatik tekshiriladi.

Maxfiylik va xavfsizlik

Psiphon orqali Internetda nima qilishim Internet provayderimga ko‘rinadimi?

All data that goes through Psiphon is encrypted. This means that your ISP cannot see the content of your Internet traffic: web pages you browse, your chat messages, your uploads, etc.

Unutmangki, Psiphon – senzurani aylanib o‘tish vositasi bo‘lishiga qaramay, u kuzatuvga qarshi maqsadlar uchun chiqarilmagan. Psiphon baribir brauzer tarixi va cookie-fayllar kompyuteringizga yozilishidan saqlamaydi. Ba’zi rejimlar va sozlamalarda Internet ulanishlari Psiphon orqali to‘liq shifrlanmasligi mumkin – masalan, brauzerda proksi-server noto‘g‘ri sozlangan yoki Psiphon yopilganda brauzer oynasi ochiqligicha qolsa.

Bundan tashqari, shifrlangan trafik va qaysi saytlar kezilishini ko‘ra oladigan yangi uslublar ham bor. Masalan, “trafik kuzatuvi” bunga yaqqol misol bo‘ladi.

Sizga Internetdagi anonimlik muhim bo‘lsa, Psiphon o‘rniga Torta’minotidan foydalaning.

Psiphon qanday foydalanuvchi ma’lumotlarini yig‘adi?

Biz to‘playdigan ma’lumotlar haqida batafsil axborot uchun maxfiylik siyosatimiz bilan tanishing.

Psiphonni o‘rnatish, ishga tushirish va yangilash

Psiphon macOS, Linux, Windows Phone va boshqa platformalarda ishlaydimi?

Bizning mijoz-dastur ishlaydigan platformalar yuklab olish sahifasida mavjud. Biz yangi platformalar ta’minotini qo‘shish ustida doim ishlaymiz va yaqin orada sizga kerakli OT bu ro‘yxatga qo‘shilishi mumkin!

Android qurilmasida dasturlarni tashqi manbalardan qanday o‘rnatish mumkin?

“tashqi manbalardan o‘rnatish” qurilmangizga dasturlarni Play Marketdan tashqari manbalardan o‘rnatishga ruxsat berish tushuniladi. Bu dasturlar do‘koniga ruxsati yo‘q yoki ishlamaydigan hududda yashovchi foydalanuvchilar uchun qulay.

Android qurilmasida Psiphon mijoz-dasturini o‘rnatish uchun qurilmangizda tashqi manbalardan o‘rnatishga ruxsat berishingiz kerak. Buning uchun Android sozlamalarida Xavfsizlik bandiga kiring va “notanish manbalardan” o‘rnatishga ruxsatni yoqing.

Screenshot of the Android security setting that allows installation of non-Play Store apps

Does Psiphon for Windows work on Windows XP or Vista?

As of December 2019, Psiphon does not support Windows XP or Vista. A legacy build is available for download that will work on those platforms for the foreseeable future, but users are strongly encouraged to upgrade to a recent version of Windows.

Mendagi joriy Psiphon versiyasini qayerdan ko‘rsam bo‘ladi?

Psiphon ishga tushganda, Mijoz-dastur versiyasini jurnal qaydlarining birinchi qatorida ko‘rsatadi.

“psiphon3.exe.orig” qanday fayl?

Windows uchun Priphon dasturini yangilash jarayonida eski versiya “psiphon3.exe.orig” nomiga o‘zgartiriladi. “.orig” kengaytmasi bor eski fayllar xavfsiz ravishda o‘chiriladi.

Psiphonning oxirgi versiyasini qayerdan olish mumkin?

Android: Agar Psiphonning Android versiyasini Google Play Market orqali yuklab olgan bo‘lsangiz, u Play Market orqali avtomatik yangilanadi. Agar Android nusxasini o‘zingiz o‘rnatgan bo‘lsangiz, dastur yangilanishini o‘zi yuklab oladi va sizga yangilanishni o‘rnatish bildirishnomasi ko‘rsatiladi.

Windows: Psiphonning Windows versiyasi yangilanishlar chiqqanda, o‘zi avtomatik yuklab oladi va o‘rnatadi.

Qo‘lbola yangilanishlar: Agar Psiphon o‘zini yangilay olmasa (masalan, bloklangan bo‘lganda), siz Psiphonning oxirgi versiyasini yuklanmalar sahifasidan olishingiz mumkin.

Psiphonni Windowsdan qanday o‘chirib tashlash mumkin?

Psiphonning Windows versiyasi Windowsning “Dasturlarni qo‘shish va olib tashlash” ro‘yxatiga hech qachon qo‘shilmaydi. Binar faylni to‘g‘ridan-to‘g‘ri “Yuklanmalar” jildidan ishga tushirish mumkin. Dasturni o‘chirmoqchi bo‘lsangiz, binar faylni o‘chirib tashlash kifoya.

How do I clear Psiphon for Windows' local data?

Psiphon for Windows stores some data locally under the user's profile. It is located at a path like C:\Users\YourName\AppData\Roaming\Psiphon3; or, more generally, %APPDATA%\Psiphon3. You can delete the local data by going to that path in Windows Explorer and deleting it, or entering this command at a command prompt: rmdir /s "%APPDATA%\Psiphon3".

Psiphon qanday ishlaydi

Nega mening IP manzilim har doim o‘zgarib turadi?

Psiphon mijoz-dasturingiz yangi Psiphon serverlarini avtomatik aniqlaydi. Oxirgi server ish faoliyatida bo‘lmasa, keyingi server bilan aloqa o‘rnatiladi.

Windows uchun Psiphon butun internet trafikni proksi-server orqali shifrlaydimi?

Faqat VPN rejimidagi ulanish. VPN rejimida aloqa o‘rnatilganda, kompyuterdagi barcha ulanishlar Psiphon tarmog‘i orqali ishlaydi. VPN rejimi o‘chiq bo‘lsa, faqat mahalliy HTTP yoki SOCKS proksi-serverlar orqali sozlangan dasturlar ulanishi shifrlanadi.

Psiphon brauzeri iOS qurilmasida butun internet trafikni shifrlaydimi?

Psiphon Browser for iOS is a browser-only application and so will only tunnel data that is loaded in the app itself, and will not tunnel your other apps (like your Facebook or Twitter apps) through the Psiphon network. So, for example, if you wanted to use the Psiphon network to access your Facebook account, you would use Psiphon Browser to go the Facebook website. If you were to open your Facebook app, it would use your direct internet connection, and would not be tunneled through the Psiphon network.

Psiphon tunneli standart holatda qaysi protokoldan foydalanadi?

Psiphon mijoz-dastur va server o‘rtasida SSH protokoli orqali aloqa o‘rnatilish vaqtida himoyani kuchaytiruvchi qo‘shimcha SSH qobig‘idan foydalanadi va protokol turi aniqlanishini oldini oladi. Batafsil axborotni mana bu sahifadan topish mumkin.

Psiphonning Windows versiyasi qaysi VPN protokolidan foydalanadi? Nega men ulana olmayapman?

Psiphon VPN rejimida L2TP/IPsec protokolidan foydalanadi.

PsiCash

Why should I create a PsiCash account?

With an account, your PsiCash balance is kept safe and can be shared between your devices. If you don't have a PsiCash account, your balance is specific to each device, and losing a device means losing your balance on that device. When you have an account, all you need to do is log in to restore your balance.

We will also be adding more benefits to having a PsiCash account in the future, such as transferring PsiCash between users and offering purchases that apply to all of your devices.

Why should I use a pseudonym or alias for my PsiCash account username?

A pseudonym is an alias or handle that you use to identify yourself that is different from your real name. Using a pseudonym for your PsiCash account username helps prevent your real identity from being linked with your Psiphon or PsiCash usage. If revealing yourself to be a Psiphon user is dangerous or otherwise undesirable, then you should choose a username that cannot be linked to you, and instead you should use a pseudonym that you have not used with any other site or service.

When signing up for a new PsiCash account, it is possible for someone to check for the existence of a username by trying to create an account with it. If the attempt is successful, the username did not already exist. If the attempt failed, the username did already exist. Having your username discovered does not put your PsiCash account at risk, but your status as a Psiphon user may be revealed in this way.

If you wish to avoid the link to your real identity, it is important to note that using a pseudonym that you use on other sites or services is almost the same as using your real name. If that pseudonym has already been linked to your identity elsewhere, then very little anonymity is gained by using it.

Also note that your email address is not discoverable in this way. Even if you use a pseudonym, you can still provide an email address on your PsiCash account and it will not be discoverable in any way.

What if I need to merge the PsiCash balance from more devices into my account?

To avoid abuse, we allow the pre-existing PsiCash balance from only a few devices to be add to a PsiCash account when logging in. If you have more devices that you would like to keep the balances from, please email us at psicash.support@psiphon.ca. You must include your PsiCash username.

What is the psicash= parameter in some landing page URLs?

In some landing page URLs and in buy.psi.cash URLs you will see a parameter like #!psicash=abcd1234... or ?psicash=abcd1234.... This contains information necessary to give you a PsiCash reward for visiting some landing pages or for making a purchase of PsiCash.

The "token" you will see in the decoded base-64 of the parameter is your PsiCash "earner" token, and can only be used for crediting your account with PsiCash -- not for spending your PsiCash, viewing your balance, etc. This token also cannot be used to reveal your identity or anything else about your account.

Muammolarni bartaraf etish

Android

Nega men doim “aloqa uzilib qoldi” kabi xatolik xabarlarini ko‘ryapman?

Agar siz har safar “ulanib bo‘lmadi” xabarlarini ko‘rayotgan bo‘lsangiz, mijoz-dasturingizga tanish ish faoliyatidagi serverlar yo‘qligini bildiradi. Psiphonning yangi versiyasini yuklab oling va qaytadan ulanib ko‘ring.

Nega Psiphon aloqasi ba’zida uzilib qolyapti?

Bu muammoga eng ko‘p holatlarda qurilma yoki kompyuteringiz Internetdan uzilib qolishi yoki yomon ishlashi sabab bo‘ladi. Telefonda signal qabul qilish to‘xtashidan bo‘ladi. Kompyuterda bo‘lsa, sifatsiz WiFi tarmog‘i yoki Internet provayder sabab bo‘ladi.

Android qurilmasida Psiphon dasturi yangilangandan keyin ulanmayapti.

Agar Psiphon yangilanish vaqtida tarmoqqa ulangan bo‘lsa, yangilanishdan keyin “tunnel orqali ulanib bo‘lmadi yoki ruxsat yo‘q” xabari ko‘rsatiladi. Bu muammo Andoid OT xatosidan paydo bo‘ladi. Tuzatish uchun qurilmani o‘chirib-yoqish kifoya.

Nega men Psiphonni Android qurilmasida birinchi ishga tushirganimda “Bu dasturga ishonaman” bandi tanlanmayapti?

Ekran filteri dasturi yoki ekran yorqinligini boshqaruvchi dasturlar ishlayotganligini tekshiring. Agar birortasi yoniq bo‘lsa, ularni o‘chirib ko‘ring. Ba’zi (Lux Auto Brightness, Twilight, Night Mode kabi) shunday dasturlar so‘rovni bajarishga xalaqit qiladi.

Windows

Nega men doim “aloqa uzilib qoldi” kabi xatolik xabarlarini ko‘ryapman?

Agar siz har safar “ulanib bo‘lmadi” xabarlarini ko‘rayotgan bo‘lsangiz, mijoz-dasturingizga tanish ish faoliyatidagi serverlar yo‘qligini bildiradi. Psiphonning yangi versiyasini yuklab oling va qaytadan ulanib ko‘ring.

Nega Psiphon aloqasi ba’zida uzilib qolyapti?

Bu muammoga eng ko‘p holatlarda qurilma yoki kompyuteringiz Internetdan uzilib qolishi yoki yomon ishlashi sabab bo‘ladi. Telefonda signal qabul qilish to‘xtashidan bo‘ladi. Kompyuterda bo‘lsa, sifatsiz WiFi tarmog‘i yoki Internet provayder sabab bo‘ladi.

Psiphonning Windows nusxasini ishlatganimdan keyin kompyuterim Internetga ulanmay qoldi.

Windowsda Psiphon aloqa o‘rnatganda kompyuteringiz proksi-server sozlamalarini o‘zgartiradi, bu sozlamalar dastur yopilganda ilk holatiga qaytariladi. Agar Psiphon Windowsda noto‘g‘ri yopilgan bo‘lsa, tizim proksi-server sozlamalari o‘zgartirilgan holatda qoladi, internetingiz shunga ishlamasligi mumkin.

Bu muammoning eng oson yechimi – Psiphon orqali qayta ulanib, aloqani uzib qo‘yishdir.

Proksi-server sozlamalarini o‘zingiz tuzatmoqchi bo‘lsangiz, Internet Explorerni ishga tushiring va Asboblar menyusiga (olti qirrali belgi) o‘ting → Brauzer sozmalari → Ulanishlar → Tarmoq sozlamalari tugmasi. Keyin “Mahalliy ulanishlar uchun proksi-serverdan foydalanish” bandidan bayroqchni olib tashlang.

Psiphonning Windows nusxasida “doc.body is null or not an object” xatoligi ko‘rsatilib, dastur ishlamay qolyapti.

Bu xato Windows XP tizimida Internet Explorer 6 o‘rnatilgan kompyuterlarda paydo bo‘ladi. Psiphon Windowsda ishlashi uchun kamida 7-versiyadagi Internet Explorer o‘rnatilgan bo‘lishi zarur. Versiyasini yangilashning eng oson usuli Windows yangilanishlari bo‘ladi.

Windows yangilanishlar markazi ishlamasa, Internet Explorer 7 yoki 8 versiyalarini mana bu yerdan yuklab oling:

Nega mendagi Psiphonning Windows versiyasi L2TP/IPsec rejimida ulanmayapti?

Himoya devoringizda VPN ulanishlar taqiqlangan bo‘lishi mumkin. Uydagi routeringizda VPN protokoli portlari sozlanmagan bo‘lishi mumkin; router sozlamalarini va IPsec yoki L2TP yoniqligini tekshiring. Kompyuteringizda “IPsec siyosati agneti” o‘chiq bo‘lishi mumkin; sozlamalardan tekshirib, uni avtomatik ishga tushish rejimida yoqing.

Menda Windows uchun Psiphon VPN rejimida ulanyapti, lekin nega ishlashi sekin? Ba’zida sahifalar umuman yuklanmayapti.

Ba’zi tarmoq qurilmalari yoki Internet ulanishlari Psiphon VPN rejimida ishlatadigan L2TP/IPsec protokoli unumdorligini pasaytirishi mumkin. VPN rejimini o‘chirib ko‘ring.

Psiphonning Windows versiyasida VPN orqali ulanganimda hech qaysi veb-sahifa yuklanmayapti. “Internet domeni topilmadi” xatolik xabarlarini olyapman.

Psiphon DNS trafikni ishonchli DNS serverlarning “ma’qullangan ro‘yxati” bilan chegaralaydi. Psiphon mijoz-dasturida VPN va DNS server sozlamalari avtomatik sozlanadi. DNS bilan bog‘liq xatolik xabarlari kelayotgan bo‘lsa, tarmoq himoyasi vositalaringizga “DNS Changer” kabi zararli dasturlar yuqmaganligini tekshiring. Batafsil axborot uchun mana bu sahifaga o‘ting.

Boshqa ilovalar bilan mosligi

Windows uchun Psiphon Internet Explorer, Firefox va Chrome brauzerlari bilan ishlashga mosmi?

Ha. Brauzer sozlamalarini tekshiring va tizim proksi-serveridan foydalanish sozlanganligini tekshiring.

Psiphondan foydalanishda biror port taqiqlanadimi?

Outbound connections via the Psiphon network can only be made to a restricted set of server ports including: 53, 80, 443, 465, 587, 993, 995, 8000, 8001, 8080. See this discussion for more information. Mail clients cannot establish outbound connections on port 25. See this discussion for more information.

Nega sevimli dasturim Psiphon yoniqligida ishlamayapti? Nega e-pochta xatlarim ketmayapti?

Bunga Psiphon portlarining taqiqlanishi sabab bo‘lishi mumkin.

Nega Android qurilmasidagi mobil internet nuqtasi va modem rejimi Psiphon orqali ishlamayapti?

Bunga Android qurilmalardagi mobil internet nuqtasi va modem rejimi cheklanishlar sabab bo‘ladi. Ahamiyat bergan bo‘lsangiz, qurilmadagi Internet modem rejimida ishlamaydi yoki VPN orqali ulanmaydi.

Nega Antivisur (AV) yoki himoya devori Psiphonni zararli dastur deb ko‘rsatyapti?

Birinchidan Psiphon nusxasining ishonchliligini tekshiring. Psiphon nusxasini tekshirish uchun quyidagi ko‘rsatmalarni bajaring. Agar nusxa qalbaki bo‘lsa, qayerdan yuklab olganingiz haqida va shu nusxa faylini e-pochta orqali manzilimizga yuboring.

Agar sizda tekshirilgan ishonchli nusxa bo‘lsa, xavotirga o‘rin yo‘q. Psiphonning raqamli imzosi ko‘plab antivirus va himoya devorlarining ma’qullangan ro‘yxatida bor, lekin ba’zilari Psiphon binar faylini virus yoki zararli deb qabul qilishi mumkin. Bunday holatlarda muammoni yechishda yordam berishimiz uchun bizga qaysi antivirus yoki himoya devoridan foydalanishingiz haqida e-pochta orqali xat yuboring.

Nega Windows Metro (Modern UI) dasturlari Psiphon tunneli orqali ulanmayapti?

Windows 8 tizimi chiqqanda odatiy ish stoli yangi “Metro” ko‘rinishida taqdim etilgandi va “Modern UI” deb nomlangandi. Faqat ba’zi ilovalar “Metro” rejimida ishlab, qolganlari odatiy ish stoli rejimidagidek ishlamaydi. Bu yangi interfeys Windowsning 8.1 va 10 versiyalarida ham bor.

“Metro” rejimidagi dasturlar faqat tizim xavfsizlik sozlamalari o‘zgarganda mahalliy proksi-serverdan foydalanishi mumkin. Shuning uchun Metro rejimidagi ilovalar Psiphon tarmoqqa ulanganda ishlamasligi mumkin. Lekin siz Metro rejimidagi ilovalari Psiphon orqali ishlashi uchun EnableLoopback vositasidan foydalanishingiz mumkin.

Bu yerda Metro rejimidagi dasturlarni Psiphon orqali ishlatish bilan bog‘liq xatoliklarni ko‘rsatamiz.

Ilovalarni Psiphon tunneli orqali ulanishga qanday sozlash mumkin?

Psiphon operatsion tizimni mahalliy HTTP/HTTPS va SOCKS proksi-serverlaridan foydalanishini avtomatik sozlaydi. Proksi portlari avtomatik ravishda ixtiyoriy tanlanadi va ular Psiphon sozlamalarida ko‘rinmaydi. Tizim proksi-serveri sozlamalaridan foydalanuvchi Windows dasturlari Psiphon xizmatidan avtomatik foydalanadi. Bundan tashqari siz bu proksi sozlamalaridan boshqa dasturlar ham foydalanishini sozlashingiz mumkin. Psiphon xizmati (Windows va Android tizimlaridagi ikkala versiyasida) yuqoridagi mahalliy proksi-server sozlamalaridan foydalanadi.

How can I tell Psiphon for Windows not to configure my system proxy settings?

Windows ro‘yxat daftarchasini ochish uchun “Win+R” tugmalar birikmasini bosing va regedit qatorini kiriting. Keyin HKEY_CURRENT_USER\Software\Psiphon3 jildini oching va o‘ng tomonda SkipProxySettings parametrini ko‘rasiz. Uni ochib 1 qiymatini o‘rnatsangiz, Psiphon tizim proksi-serverini avtomatik sozlashdan voz kechadi.

Boshqa muammolar

Rutlangan Android qurilmalaridagi butun qurilma trafigini shifrlash rejimiga nima bo‘ldi?

2015-yilning dekabr oyigacha eski versiyadagi rutlangan Android qurilmalarida (4-versiyagacha) butun qurilma ulanishlari shifrlanardi. Keyingi yirik yangilanishdan keyin bu funksiya olib tashlandi.

How do I get a refund for a subscription, purchase of PsiCash, or other purchase?

Android: If it has been less than 48 hours since you made the purchase, you can get a refund through the Play Store. After 48 hours, email us at refund+android@psiphon.ca. Please include your name, the email address of your Play Store account, the date of the purchase, what was purchased, the amount of the purchase, and the reason you are requesting the refund.

iOS and macOS: Please request the refund through the App Store.

Windows: Email us at refund+windows@psiphon.ca. Please include your name, the email address or phone number used at the time of purchase, the date of the purchase, what was purchased, the amount of the purchase, and the reason you are requesting the refund.

Note that refunds may take up to a week to process.